An outdoor swimming pool

Swimming Pool Cleaning Company for residential pools, on site

A pool goes wrong before it looks wrong. The sanitiser and pH drift first, then a film forms at the waterline, and only later does the water cloud or turn. By the time you can see it, the balance has been off for a while. Testing catches it early; guessing doesn't.

  • A full team, not one person
  • Price agreed before we start
  • Our own pumps and test kit
  • Reworked in the same visit

When does a pool actually need cleaning?

The water turning is the last sign, not the first. If one of these fits, it's already time.

  • The water looks slightly cloudy

    Before it turns green it turns dull. Fine particles the filter isn't catching hang in the water and scatter the light. It clears once filtration and balance are put right, not by tipping in more chlorine.

  • A film at the waterline

    A greasy line where the water meets the tile, sunscreen, body oils and dust that float and stick. It builds first at the surface, long before the water itself looks wrong.

  • Slow to clear after rain or a party

    If the water stays hazy for days after heavy use, the filter is loaded or the balance is off. A healthy pool recovers on its own within a day.

  • Insects or larvae settling on the surface

    When things start settling on still water, circulation and sanitiser have dropped. It's a reading of the pool's condition, not just a nuisance.

  • The return jets feel weaker

    If the jets push less than usual, the filter or pump basket is clogged and the whole pool turns over slower. Everything downstream gets worse from here.

  • You can't recall the last full service

    If you can't remember, it's been longer than you think. A pool used through the summer needs attention well before it looks the way it does now.

What the service includes, and what it does not

The second list is the one that prevents disputes, it is usually in small print, or not written at all.

  • Water chemistry tested first

    Water chemistry tested first

    We read chlorine, pH and alkalinity before adding anything, because dosing blind upsets the balance instead of fixing it.

  • Brushing walls and waterline

    Brushing walls and waterline

    Algae starts at the waterline, so walls are brushed before filtering and the filter catches what we lift.

  • Vacuuming the pool floor

    Vacuuming the pool floor

    Silt that settles on the bottom is pulled out with a dedicated vacuum rather than left to the filter.

  • Skimmer and baskets cleaned

    Skimmer and baskets cleaned

    A full basket stops circulation altogether, so it is emptied and cleaned along with the pump strainer.

  • Filter backwash

    Filter backwash

    Backwashing pushes what the filter has trapped out of the system, otherwise it feeds the debris back into the water.

  • Chemical balance reset

    Chemical balance reset

    Once cleaning is done the readings go back into range, since clean water that is unbalanced turns green again quickly.

Not included

  • Repairing pumps, filters or pool plumbing
  • Fixing cracks, leaks or replacing tile
  • Draining and acid-washing an empty pool, that is a separate service
  • Removing permanent staining from metals or long-neglected plaster

If your case is one of these, we say so at inspection, not after payment. In most of them we point you to the right party even when the work isn't ours.

How a pool is actually cleaned

The order isn't a detail. Do it backwards and you clean the floor twice, or spend chemicals on dirt.

  1. 1

    Test before we add anything

    pH, sanitiser and hardness are read at the start. Dosing a pool blind wastes chemicals and can push the water further off than it started.

  2. 2

    Skim and net first

    Floating leaves and debris come off before we brush. Brush first and it all sinks, and then you clean the floor twice.

  3. 3

    Brush walls, steps and waterline

    Algae and the oily waterline film cling to the surfaces. Brushing lifts them into the water so filtration and vacuuming can remove them instead of leaving them stuck.

  4. 4

    Vacuum the floor

    Silt settles in the deep end and the corners the return jets never reach. Those dead spots are vacuumed directly, not stirred up and left to resettle.

  5. 5

    Clean the filter and baskets

    The skimmer and pump baskets are cleared and the filter checked or backwashed. Skip this and the water clouds again within days, whatever we dosed.

  6. 6

    Balance, dose, and walk it with you

    With the water clean, we balance and dose, then walk the pool with you before leaving. Anything you point to is redone in the same visit.

What decides the price

We do not publish a fixed figure, because cases genuinely differ. These are the factors we ask about, so you know where your job sits before you call.

Pool size and volume

A plunge pool and a full-length pool don't hold the same water or take the same dose. We ask about size, because pricing by 'a pool' overcharges the small one and shortchanges the large one.

The current state of the water

A pool serviced regularly isn't the same job as one left to go green over a break. The neglected one may need more than one pass, and we say so before starting.

How often it's serviced

A regular schedule is lighter each visit than a one-off recovery. Regular care costs less per visit because less builds up between them.

Filter type and condition

Sand, cartridge and DE filters behave differently, and a tired filter changes the work. We check it because it decides how well the rest holds.

Extras in the same visit

Cleaning a water tank or treating tile grout in the same visit is cheaper than a second trip, since travel and setup are counted once.

Send a photo of the pool and its rough dimensions on WhatsApp, and an estimated price and time reach you before you commit to anything.

Yourself, or with a team and equipment?

It's a fair question, and home pool kits exist. Here's the real difference, not the sales pitch.

How deep the cleaning reaches The surface and easy walls Floor, dead spots and waterline
Reading the water By eye, once it already looks wrong Tested before and after dosing
The floor and dead corners Missed where the jets don't reach Vacuumed directly, corners included
Filter and flow Left until the jets weaken Baskets cleared, filter checked
Chemical balance Guessed, often over-dosed Measured, then dosed to the reading
If the result goes wrong You carry it and start over Redone in the same visit

Why us for this service in particular

We test before we treat

Reading the water first isn't optional to us. Dosing blind is how a pool ends up cloudier and more expensive to put right than when we arrived.

A full team arrives together

The company runs a large crew, and we send a team rather than one person. Skim, brush, vacuum and filter happen in parallel, so a full pool is done in one visit.

Our equipment, not rented

Pumps, vacuum heads and the test kit come with the team. No waiting because the gear is at another customer's home.

We say no when it's no

If the pump or the plumbing is the real problem, we tell you. Treating the water won't fix a mechanical fault, and a visit you didn't need costs us your trust.

Our work

Photographs from real jobs carried out by the crew.

A bedroom after a full clean
Bedroom at handover
Majlis carpet after washing
Majlis after washing
A majlis after a full clean
Majlis after cleaning
A living room after cleaning
Living room after cleaning
A sitting room after cleaning
Sitting room
A folded towel on a table
The small details
A tidy bedroom after service
Bedroom made up
Mopping a marble floor during work
Marble floors
Washing a stone entrance
Exterior entrances
Cleaning a commercial floor
Commercial floor
Making the bed during work
Bed made
A jacuzzi after descaling
Jacuzzi after cleaning

The job isn't closed until you approve it

The commitment is simple enough to actually keep: we don't leave until you've seen the result and had your say on it.

  • We walk the pool with you before the team leaves
  • Anything you point to is redone in the same visit, with no new invoice
  • The agreed price is what you pay, any extra is quoted before it's done, not after
  • If the team is delayed, you hear from us before the appointment, not after

Three written commitments

You know the price before we start

We look at the job and agree the figure before any work begins, and nothing is added to it afterwards. If the scope changes during the visit we stop and ask you before carrying on.

A handover walk before we leave

At the end of the visit we walk the place with you. Anything you point at is redone in the same visit, not booked for another one, and at no extra cost.

We keep the time, and tell you if we cannot

We arrive when we said we would. If that becomes impossible you hear it before the appointment rather than after, because waiting without knowing how long is worse than a delay you were told about.

Questions before you book

Can you service the pool if no one is home?

Yes, as long as we can reach the pool and the pump. Many customers arrange access and get the water readings and a summary afterwards. If you'd rather be there for the walk-through at the end, tell us and we'll time the visit for that.

Can you clean a green or neglected pool in one visit?

Sometimes, but not always. A pool that has gone green may need more than one pass to clear fully, and the balance has to settle between passes. We tell you at inspection whether it's a one-visit job or a short course, before you commit.

How soon can the children swim after you dose the water?

Once the water has circulated and the readings have settled back into range, which is why we ask that nobody swims straight after dosing. We tell you before we leave roughly how long that takes for your pool, since it depends on what the water needed. Tell us in advance if anyone in the household has a sensitivity so we can plan the treatment around it.

Do you repair pumps or filters?

No. We clean and balance the water and clear the baskets and filter, but repairing pumps, motors or plumbing is a separate trade. If we find a mechanical fault, we tell you what it is so you can get it fixed.

Do you drain the pool to clean it?

Not for a normal clean. Vacuuming, brushing and balancing are all done with the pool full. Draining and acid-washing is only for specific cases like heavy staining or a full reset, and that is a separate service we'd discuss first.

How often should a pool be serviced?

It depends on use and the weather, not the calendar. A pool used through a Jeddah summer needs attention weekly, because heat and direct sun burn off chlorine far faster than most owners expect. A covered pool used occasionally in the cooler months can stretch further, but the water still needs testing, since the first sign of neglect is something you can measure before you can see it.

We reach every district in the city

The crew and its equipment travel to you, and the price does not change with the district.

How to book

Four steps, and none of them commits you to paying before you have seen the price.

  1. 1

    You send the details

    WhatsApp or a call. One photo is usually enough.

  2. 2

    You get a price and a duration

    In writing, before you commit to anything. You approve it, or we adjust it.

  3. 3

    The crew arrives with its equipment

    At the agreed time, with everything the job needs.

  4. 4

    You inspect and approve

    A walk-through before we leave. The job is not closed until you are satisfied.

Get in touch

Send a photo of the pool and its rough size on WhatsApp, and you'll get an estimate and an available slot. No work starts before you agree to the figure.

Call WhatsApp