Pool size and volume
A plunge pool and a full-length pool don't hold the same water or take the same dose. We ask about size, because pricing by 'a pool' overcharges the small one and shortchanges the large one.
A pool goes wrong before it looks wrong. The sanitiser and pH drift first, then a film forms at the waterline, and only later does the water cloud or turn. By the time you can see it, the balance has been off for a while. Testing catches it early; guessing doesn't.
The water turning is the last sign, not the first. If one of these fits, it's already time.
Before it turns green it turns dull. Fine particles the filter isn't catching hang in the water and scatter the light. It clears once filtration and balance are put right, not by tipping in more chlorine.
A greasy line where the water meets the tile, sunscreen, body oils and dust that float and stick. It builds first at the surface, long before the water itself looks wrong.
If the water stays hazy for days after heavy use, the filter is loaded or the balance is off. A healthy pool recovers on its own within a day.
When things start settling on still water, circulation and sanitiser have dropped. It's a reading of the pool's condition, not just a nuisance.
If the jets push less than usual, the filter or pump basket is clogged and the whole pool turns over slower. Everything downstream gets worse from here.
If you can't remember, it's been longer than you think. A pool used through the summer needs attention well before it looks the way it does now.
The second list is the one that prevents disputes, it is usually in small print, or not written at all.
We read chlorine, pH and alkalinity before adding anything, because dosing blind upsets the balance instead of fixing it.
Algae starts at the waterline, so walls are brushed before filtering and the filter catches what we lift.
Silt that settles on the bottom is pulled out with a dedicated vacuum rather than left to the filter.
A full basket stops circulation altogether, so it is emptied and cleaned along with the pump strainer.
Backwashing pushes what the filter has trapped out of the system, otherwise it feeds the debris back into the water.
Once cleaning is done the readings go back into range, since clean water that is unbalanced turns green again quickly.
If your case is one of these, we say so at inspection, not after payment. In most of them we point you to the right party even when the work isn't ours.
The order isn't a detail. Do it backwards and you clean the floor twice, or spend chemicals on dirt.
pH, sanitiser and hardness are read at the start. Dosing a pool blind wastes chemicals and can push the water further off than it started.
Floating leaves and debris come off before we brush. Brush first and it all sinks, and then you clean the floor twice.
Algae and the oily waterline film cling to the surfaces. Brushing lifts them into the water so filtration and vacuuming can remove them instead of leaving them stuck.
Silt settles in the deep end and the corners the return jets never reach. Those dead spots are vacuumed directly, not stirred up and left to resettle.
The skimmer and pump baskets are cleared and the filter checked or backwashed. Skip this and the water clouds again within days, whatever we dosed.
With the water clean, we balance and dose, then walk the pool with you before leaving. Anything you point to is redone in the same visit.
We do not publish a fixed figure, because cases genuinely differ. These are the factors we ask about, so you know where your job sits before you call.
A plunge pool and a full-length pool don't hold the same water or take the same dose. We ask about size, because pricing by 'a pool' overcharges the small one and shortchanges the large one.
A pool serviced regularly isn't the same job as one left to go green over a break. The neglected one may need more than one pass, and we say so before starting.
A regular schedule is lighter each visit than a one-off recovery. Regular care costs less per visit because less builds up between them.
Sand, cartridge and DE filters behave differently, and a tired filter changes the work. We check it because it decides how well the rest holds.
Cleaning a water tank or treating tile grout in the same visit is cheaper than a second trip, since travel and setup are counted once.
Send a photo of the pool and its rough dimensions on WhatsApp, and an estimated price and time reach you before you commit to anything.
It's a fair question, and home pool kits exist. Here's the real difference, not the sales pitch.
Reading the water first isn't optional to us. Dosing blind is how a pool ends up cloudier and more expensive to put right than when we arrived.
The company runs a large crew, and we send a team rather than one person. Skim, brush, vacuum and filter happen in parallel, so a full pool is done in one visit.
Pumps, vacuum heads and the test kit come with the team. No waiting because the gear is at another customer's home.
If the pump or the plumbing is the real problem, we tell you. Treating the water won't fix a mechanical fault, and a visit you didn't need costs us your trust.
Photographs from real jobs carried out by the crew.












The commitment is simple enough to actually keep: we don't leave until you've seen the result and had your say on it.
We look at the job and agree the figure before any work begins, and nothing is added to it afterwards. If the scope changes during the visit we stop and ask you before carrying on.
At the end of the visit we walk the place with you. Anything you point at is redone in the same visit, not booked for another one, and at no extra cost.
We arrive when we said we would. If that becomes impossible you hear it before the appointment rather than after, because waiting without knowing how long is worse than a delay you were told about.
Everything we offer in this category, in a single visit if you need more than one.
The crew and its equipment travel to you, and the price does not change with the district.
Four steps, and none of them commits you to paying before you have seen the price.
WhatsApp or a call. One photo is usually enough.
In writing, before you commit to anything. You approve it, or we adjust it.
At the agreed time, with everything the job needs.
A walk-through before we leave. The job is not closed until you are satisfied.
Send a photo of the pool and its rough size on WhatsApp, and you'll get an estimate and an available slot. No work starts before you agree to the figure.