We test before we treat
Reading the water first isn't optional to us.

Dhahban East is the eastern side of the old village of Dhahban, about twenty kilometres north of Jeddah on the coast. Homes are scattered across open land and gardens, and pools here are surrounded by sandy soil and mature landscaping. Water often comes from old boreholes that carry heavy sediment and salt. Initial testing checks borehole water quality before full refill begins.
Homes in Dhahban East are very spread out and reaching them requires knowledge of the area, and water often comes from private boreholes rather than a central mains connection. For the method itself, see how we approach swimming pool cleaning.
Dhahban East sits close to the sea, and boreholes are old and deep, drawing water with seawater salt and heavy mineral salts. White and brown deposits appear in the first water after filling. The supply may need salinity testing and chemical analysis before complete refill to plan treatment properly.
Each home is surrounded by a spacious garden with mature trees, and wind carries leaves, branches and soil into the pool regularly. The filter clogs from debris faster than in open areas, and may need weekly backwash to maintain circulation.
Homes are very spread out, and dirt roads may be uneven or narrow and require local knowledge to navigate. Reaching the pool may demand extra travel time, and work may be restricted to a set window because of the distance from the main road.
The eastern section of the historic village of Dhahban on the Red Sea coast about twenty kilometres north of Jeddah, home to scattered families and families and families from the Al Jada'an and Al Ni'am clans, historically known for fishing, with open ground and established gardens.
Water chemistry testing in Dhahban East begins before complete filling, because the borehole may carry salt and mineral salts that need checking first.
Brushing walls and waterline may reveal white mineral deposits on tile from old borehole water and sediment left from previous cycles.
Vacuuming the pool floor must be careful because heavy sediment from the borehole supply may settle at the bottom and resist stirring.
Cleaning the skimmer and baskets retrieves abundant leaves and yard debris from the large gardens surrounding each scattered home.
Filter backwash needs moderate pressure to avoid stressing old pipes connected to the borehole that may not handle high pressure safely.
Chemical balance adjustment in Dhahban East includes salinity testing, because the borehole supply affects overall water chemistry and salt levels.
pH, sanitiser and hardness are read at the start.
Floating leaves and debris come off before we brush.
Algae and the oily waterline film cling to the surfaces.
Silt settles in the deep end and the corners the return jets never reach.
The skimmer and pump baskets are cleared and the filter checked or backwashed.
With the water clean, we balance and dose, then walk the pool with you before leaving.
Reading the water first isn't optional to us.
The company runs a large crew, and we send a team rather than one person.
Pumps, vacuum heads and the test kit come with the team.
If the pump or the plumbing is the real problem, we tell you.
Photographs from real jobs carried out by the crew.












The commitment is simple enough to actually keep: we don't leave until you've seen the result and had your say on it.
Dhahban East lies between Dhahban Park and the Durrat Al Arus Resort, where scattered homes sit across open land and mature gardens, easily reached from King Abdulaziz Road which connects the village to central Jeddah.
We provide these in Dhahban East too, and more than one can share a single visit.