Piece count, not room count
A three-seater is not an armchair. We ask about the number and the sizes, because pricing by the room penalises whoever has two pieces and flatters whoever has ten.
Sofa and Majlis Cleaning Company that works by steam, at your property
Upholstery absorbs long before it looks dirty. Perspiration, the natural oils from skin, and dust travel down into the foam, so the texture and the smell change before the colour does. Vacuuming does not reach that layer. Steam and wet extraction do.
- A full crew, not one person
- Price approved before we start
- Steam and extraction, our own kit
- Redone on the same visit
When does upholstery genuinely need washing?
Smell is the last sign, not the first. If one of these applies to you, the time has come.
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The texture is slightly coarse
Fabric that used to feel soft is rougher under the hand. This is the earliest sign of all, and it arrives before any change in colour.
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A sheen where people sit
A faintly shiny patch in the usual seats. That is skin oil the weave has absorbed, not a trick of the light.
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A smell after the room has been shut
If you open the majlis after two days and meet a smell, the inner foam has become saturated. Vacuuming does not treat that.
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Sneezing or allergy near the majlis
Fabric traps dust and mites. Anyone affected by either notices it in the majlis before they notice it in the bedroom.
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A stain that dried untreated
Coffee, juice and oil travel inward. The longer it sits the longer treatment takes, which is why it is dealt with early.
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A year has passed and you cannot recall the last wash
If you cannot recall it, longer has passed than you think. A guest majlis used weekly deserves washing well before that.
What the service includes, and what it does not
The second list is the one that prevents disputes, it is usually in small print, or not written at all.
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Fabric tested first
We identify the type and test the product on a hidden patch before starting.
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Deep dry vacuuming
Before any water, because steam on dust makes mud that travels inward.
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Steam on fabric, back and sides
Not only the visible face, the back and the sides are washed the same way.
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Cushions on both faces
Both sides and underneath, where what is never seen collects.
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Stains treated by type
Before the general wash, because a general wash sets whatever was not treated.
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Wet extraction and ventilation
It draws the soiled water out of the foam, then we ventilate before leaving.
Not included
- Repairing torn fabric or replacing upholstery
- Re-stuffing or replacing sagging foam
- Removing permanent dyes such as dried ink and hair colour
- Natural leather, a separate service with entirely different products
If your case is one of these, we say so at the inspection rather than after payment. In most of them we point you to the right trade, even when the work is not ours.
How upholstery is actually washed
The order here is not a detail. Reversing it ruins the piece, and that is what we are most often called in to repair after somebody else.
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1
We identify the fabric before touching it
Cotton, velvet, chenille and synthetics do not take the same heat or the same product. We test a hidden patch and look at the result before starting.
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2
Deep dry vacuuming
Before any water. Steam on dusty fabric turns dust into mud that travels inward instead of out, the mistake that leaves a piece worse than it was.
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3
Stains first, each by its own product
An oil mark is not treated like a juice mark. Each is handled separately before the general wash, because the general wash sets whatever was not treated.
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4
Steam and wet extraction together
Steam releases what has bonded inside the weave; extraction draws it straight back out with the water. Both in one pass, so no water is left in the foam.
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5
Moisture controlled before we leave
The piece is left slightly damp, never wet. Foam saturated with water is the cause of the smell that appears after a wash, and avoiding it starts with extraction strength, not with drying afterwards.
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6
A walk-through with you
We go over the pieces with you before leaving. Anything you point out is redone on the same visit.
What decides the price
We do not publish a fixed figure, because cases genuinely differ. These are the factors we ask about, so you know where your job sits before you call.
Fabric type
Velvet and chenille need more time and dearer products than cotton and synthetics. The difference is genuinely in the hours, not only in the quote.
Condition of the piece
A majlis washed every six months is not a majlis untouched for years. The second may need two passes, and we say so before starting.
Particular stains
Old and oil-based marks need individual treatment before the general wash. They are priced with everything else, not sprung on you afterwards.
Services done on the same visit
Carpets or mattresses alongside the upholstery in one visit costs less than two, because travel and setup are paid once.
Send a photo of the majlis and the number of pieces on WhatsApp, and you get a price and an estimated duration before committing to anything.
On your own, or with a crew and equipment?
It is a fair question, and domestic cleaning machines are widely available. This is the real difference, not the advertised one.
What the cleaning reaches
The visible surface of the weave
The inner layer of the foam
Drawing out soiled water
Most of it stays inside the piece
Extraction removes it in the same pass
Smell after a few days
Possible, from trapped moisture
Moisture controlled before we leave
Delicate fabrics
Velvet and chenille react to the wrong heat
The product is tested before use
Actual time taken
A full day off for an average majlis
A crew working the pieces in parallel
If the result goes wrong
The piece carries it
Redone on the same visit
Why us for this service in particular
We test before we wash
Testing the product on a hidden patch is a step we treat as necessary rather than optional. A piece that is damaged is not compensated by a discount.
A full crew arrives together
The company employs more than forty cleaners, and we send a crew rather than an individual. A large majlis is finished in one visit instead of being split across two days.
The equipment is ours, not hired
Steam and wet-extraction machines are ours and travel with the crew. No waiting and no postponement because the machine is at another client's property.
We say no when the answer is no
If a piece needs reupholstering rather than washing, we say so. A visit that was never needed costs us more in trust than it earns in fees.
Our work
Photographs from real jobs carried out by the crew.
Nothing closes without your approval
The commitment is simple enough to be keepable: we do not leave until you have seen the result and given your view of it.
- A walk-through with you over every piece before the crew leaves
- Anything you point out is redone on the same visit, with no new invoice
- The agreed price is the price paid, any addition is quoted before it is done, not after
- If the crew is running late you hear before the appointment, not after it
Three written commitments
You know the price before we start
We look at the job and agree the figure before any work begins, and nothing is added to it afterwards. If the scope changes during the visit we stop and ask you before carrying on.
A handover walk before we leave
At the end of the visit we walk the place with you. Anything you point at is redone in the same visit, not booked for another one, and at no extra cost.
We keep the time, and tell you if we cannot
We arrive when we said we would. If that becomes impossible you hear it before the appointment rather than after, because waiting without knowing how long is worse than a delay you were told about.
Questions before you book
How long does a sofa take to dry after steam cleaning?
It leaves our hands slightly damp rather than wet, because extraction removes most of the water in the same pass. Good ventilation shortens it considerably, and a majlis is usually ready the same day. A closed room with no air movement takes longer, which is why we open up and ventilate before leaving.
Do you take the furniture away to a facility?
No. All the work happens at your property. Transporting pieces exposes them to scratches and dust on the way, and it means your majlis stands incomplete for several days for no good reason.
Children sit straight on the sofa, are the products safe for them?
The products we use are safe once dry, not while drying. We ask that children and pets stay out of the room until the piece has dried, and tell us in advance if anyone in the house has a particular sensitivity so we can choose accordingly.
Will the coffee and juice marks on the sofa come out?
No, and we will not claim otherwise. Most organic stains lift, old oil-based marks may fade without disappearing entirely, and permanent dyes such as dried ink and hair colour do not come out. We tell you which category each stain falls into at the inspection, before you pay.
Ours is a floor majlis, not a sofa. Do you wash it?
Yes. Floor seating, backrests and mats are handled the same way, and are usually quicker because the pieces are separate and easier to reach from the sides.
How often does a sofa in daily use need washing?
By use rather than by the calendar. We wrote the detail up separately: How often should a sofa or majlis be washed?
All home and villa services
Everything we offer in this category, in a single visit if you need more than one.
House Cleaning
Apartment Cleaning
Villa Cleaning
Majlis and Diwaniya Cleaning
Chalet Cleaning
Yacht Cleaning
Carpet and Rug Cleaning
Curtain Cleaning
Mattress Cleaning
Kitchen Cleaning
Bathroom Cleaning
Water Tank Cleaning
Chandelier Cleaning
Swimming Pool Cleaning
Pest Control
Disinfection and Sanitisation
Move-In and Move-Out Cleaning
Deep Cleaning
Garden Cleaning
Post-Construction Cleaning
Bed Bug Treatment
Cleaners by the Hour
We reach every district in the city
The crew and its equipment travel to you, and the price does not change with the district.
How to book
Four steps, and none of them commits you to paying before you have seen the price.
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1
You send the details
WhatsApp or a call. One photo is usually enough.
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2
You get a price and a duration
In writing, before you commit to anything. You approve it, or we adjust it.
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3
The crew arrives with its equipment
At the agreed time, with everything the job needs.
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4
You inspect and approve
A walk-through before we leave. The job is not closed until you are satisfied.
Get in touch
Send the number of pieces and the fabric type, and you get a price and an available time. No work starts before you approve the figure.