We test before we treat
Reading the water first isn't optional to us.

Al Najmah is a new district within the Jawharat Al Arous scheme: most of the land is still vacant lots or under construction. Pools here are facing a problem that does not arise in established areas: fine sand from unsurfaced ground blows in constantly, new plumbing systems have not settled, and construction dust contaminates the water unpredictably.
New pools in Al Najmah look spotless at first but fine sand and active construction elevate the dust and particulate load to levels not seen in completed districts. For the method itself, see our guide to swimming pool cleaning.
Most of the district is vacant or under development, so fine sand blows into gardens, courtyards and pools easily from bare ground. This sand is lighter than heavy construction dust, so it stays suspended in water longer and clogs filters much faster.
The district sees continuous construction on neighbouring plots, and excavation, concrete works and new pipework raise construction dust that drifts into nearby pools. This dust contains cement and lime particles that shift water chemistry and clog filtration.
Pools, pumps and filters in Al Najmah are newly installed. Working with them is different: there are no established usage patterns yet, and modern materials may need special treatment from day one to prevent later problems.
The district lies northwest of the Madinah Road in Obhur Al Shamaliyah, where most land is still subdivided and building continues on neighbouring plots, and the proximity to the coast means salt-laden wind adds to the dust load.
Water chemistry testing from day one is essential: new systems do not stabilise easily, and sand enters the water quickly from the surroundings.
Wall scraping is less urgent at first in Al Najmah, but filter protection against sand is critical from the start.
Floor vacuuming turns up fine sand in quantity: this is normal in a new district where construction has not finished.
Skimmer needs frequent cleaning: sand and dust enter much more easily than in completed districts.
Filter backwash runs weekly at minimum: possibly more often if wind patterns blow sand across open ground nearby.
Chemical balance takes longer to stabilise: we monitor closely in the early weeks while the district is forming.
pH, sanitiser and hardness are read at the start.
Floating leaves and debris come off before we brush.
Algae and the oily waterline film cling to the surfaces.
Silt settles in the deep end and the corners the return jets never reach.
The skimmer and pump baskets are cleared and the filter checked or backwashed.
With the water clean, we balance and dose, then walk the pool with you before leaving.
Reading the water first isn't optional to us.
The company runs a large crew, and we send a team rather than one person.
Pumps, vacuum heads and the test kit come with the team.
If the pump or the plumbing is the real problem, we tell you.
Photographs from real jobs carried out by the crew.












The commitment is simple enough to actually keep: we don't leave until you've seen the result and had your say on it.
North Jeddah is largely newer villa districts and compounds around Obhur and inland from it. Homes here tend to have marble or porcelain floors, large windows and a garden or courtyard, so the routine is set by what comes in from outside: fine sand carried on sandals, and sprinkler spray that dries to a chalky ring on tiles. Near the creek and the coast, sea air leaves a faint salt film on glass and on outdoor cushions, which stiffens fabric. Curtains and upholstery in these open plan rooms catch the dust that settles overnight.
We provide these in Al Najmah too, and more than one can share a single visit.