We test before we treat
Reading the water first isn't optional to us.

Al Zumurrud sits on the Red Sea coast where salt settles on every surface quickly. Pools here contend with high humidity and constant salt air that accelerates deposits on walls and the waterline. Brushing alone will not solve the problem if the water itself is not tested and treated properly.
Pools here need filter backwash more often than those in inland districts because humidity and salt clog the media faster than drier air does. For the method itself, see how we approach swimming pool cleaning.
Salty air settles on the water surface and walls continuously, creating a white layer at the waterline faster than in inland neighbourhoods. This means water chemistry testing must be careful and frequent, because salt affects the chemical balance itself and can mask other problems.
High humidity accelerates algae and bacterial growth in the water, especially in corners and on the floor where water movement is slow. The filter needs frequent backwash because it clogs with organic matter more than it would in drier areas, and sludge builds up on the floor faster.
Many properties here are chalets and holiday lets used sporadically, not daily homes. Water sits idle between uses and chlorine levels drop faster. A pool unused for weeks may need full treatment before the owners arrive, or careful dosing if it is to stay safe but unstaffed.
The coastal location means salty air throughout the year, and its effect on pools begins with salt particles rising into the air that land on every surface and collect at the waterline.
Water chemistry testing reveals how salt and humidity have shifted the balance before it shows in the pool's appearance.
Salt deposited at the waterline is stuck to mineral scale from the water itself and needs hard scraping to remove.
Floor vacuuming becomes necessary if water sat idle for days in a property not used daily.
Filter and skimmer clog faster because humidity carries more organic particles than dry air does.
Filter backwash may take longer in coastal neighbourhoods because the deposit is thicker than elsewhere.
Balancing takes time to confirm that salt and humidity have not shifted pH or affected dosing calculations.
pH, sanitiser and hardness are read at the start.
Floating leaves and debris come off before we brush.
Algae and the oily waterline film cling to the surfaces.
Silt settles in the deep end and the corners the return jets never reach.
The skimmer and pump baskets are cleared and the filter checked or backwashed.
With the water clean, we balance and dose, then walk the pool with you before leaving.
Al Zumurrud sits about 2 km from Al Gharbiyah and about 2.5 km from Al Corniche.
Open in Google MapsReading the water first isn't optional to us.
The company runs a large crew, and we send a team rather than one person.
Pumps, vacuum heads and the test kit come with the team.
If the pump or the plumbing is the real problem, we tell you.
Photographs from real jobs carried out by the crew.












The commitment is simple enough to actually keep: we don't leave until you've seen the result and had your say on it.
Reaching coastal neighbourhoods follows clear landmarks. Omar bin Siddiq Attar Mosque and Al Khair Mosque sit on main roads that connect the district to neighbouring areas, and most chalets and rest houses lie between these markers or close to their approaches.
We provide these in Al Zumurrud too, and more than one can share a single visit.