Number and size of bathrooms
A guest cloakroom is not a full family bathroom. We ask how many and how large, because a flat per-room price overcharges the small one and underdoes the big one.
A bathroom does not get dirty the way a floor does. Hard water leaves scale on glass and taps, soap and body oils feed a film in the grout lines, and moisture keeps it all alive. A daily wipe reaches the surface; it does not reach the scale locked onto the glass or the film sunk into the joints. That is what a deep clean is for.
The smell is the last sign, not the first. If one of these fits, the time has come.
Joints that were light have turned grey or streaked. That is soap film and mould in the porous line, not dirt on top, and a surface wipe slides right over it.
The shower screen looks foggy even after you dry it. That is mineral scale from hard water bonded to the glass, and left long enough it starts to etch the surface.
Open a closed bathroom and a stale odour meets you. It usually sits in the floor trap and the drain, where a mop never reaches.
Chrome fittings and the shower head build a chalky ring. That is limescale, and it thickens until the spray holes start to block.
Small insects and a musty patch in a low corner mean moisture is being held somewhere. The cleaning has to dry the spot, not just wet it again.
If you cannot remember, it has been longer than you think. A bathroom in daily use earns a proper clean well before a year passes.
The second list is the one that prevents disputes, it is usually in small print, or not written at all.
Marble, ceramic and glass do not take the same product, so we identify each one before anything is applied.
Taps, the shower head and the screen glass, with a descaler that dissolves the crust without scratching.
Each joint is scrubbed along its length to bring the mould out of the line, not wiped over.
The mineral haze is dissolved off and the surface polished, so the glass reads clear instead of cloudy.
Inside the bowl, under the rim and around the base, where the deposit sits, not just the parts you can see.
The drain grate and the area around it, where the smell starts, then the room is aired before we leave.
If your case is one of these, we say so at the inspection, not after payment. In most of them we point you to the right trade even when the job is not ours.
The order matters. Done backwards it spreads scale and drives film deeper, and that is what we are most often called to fix after someone else.
We open the room, take everything off the ledges and shelves, and lift loose hair from the drains before any water or chemical goes down.
Scale on glass, taps and the shower head is not scrubbed off cold. The descaler is applied and left to dwell so the mineral lets go, instead of us grinding the surface.
The joints are treated and scrubbed along the line, top to bottom, because film sits in the porous grout and a flat wipe never enters it.
The bowl, the base joint and the floor trap are done as one stage, since this is where odour lives. Doing it after the walls keeps splash off cleaned tile.
Steam lifts what the chemicals loosened, and everything is rinsed downward so nothing dirty settles back onto a cleaned surface.
The damp low corners are dried so nothing feeds mould again, then we walk the room with you. Whatever you point to is redone before we leave.
We do not publish a fixed figure, because cases genuinely differ. These are the factors we ask about, so you know where your job sits before you call.
A guest cloakroom is not a full family bathroom. We ask how many and how large, because a flat per-room price overcharges the small one and underdoes the big one.
Light film wipes off with the descaler; years of hard-water crust needs longer dwell and more than one pass. The difference is real time, not just a higher number.
A bathroom cleaned every few months is not one left for years. The second often needs a second pass, and we say so before we start.
Set-in mould in the grout and thick scale need separate treatment before the general clean. It is priced with the rest, not sprung on you after.
Cleaning the kitchen or the water tank on the same trip costs less than two visits, because the travel and setup are counted once.
Send a photo of the bathroom and how many you have on WhatsApp, and you get the price and an estimated duration before you commit to anything.
It is a fair question, and store descalers exist. Here is the real difference, not the marketing one.
Steam and proper descalers are what move mineral off glass and out of grout. A cloth and store spray reach the surface; the machines reach the layer under it.
We send a team, not a single person. Several bathrooms get done in one visit instead of being split across two days.
Where scale has already etched the glass or mould has stained the grout for good, we tell you at the inspection. We would rather lose the upsell than promise a result we cannot deliver.
Nothing is called done until you have walked the room and said so. What you point to is put right there and then, at the price we agreed.
Photographs from real jobs carried out by the crew.












The commitment is simple enough to actually keep: we do not leave until you have seen the result and told us what you think of it.
We look at the job and agree the figure before any work begins, and nothing is added to it afterwards. If the scope changes during the visit we stop and ask you before carrying on.
At the end of the visit we walk the place with you. Anything you point at is redone in the same visit, not booked for another one, and at no extra cost.
We arrive when we said we would. If that becomes impossible you hear it before the appointment rather than after, because waiting without knowing how long is worse than a delay you were told about.
Everything we offer in this category, in a single visit if you need more than one.
The crew and its equipment travel to you, and the price does not change with the district.
Four steps, and none of them commits you to paying before you have seen the price.
WhatsApp or a call. One photo is usually enough.
In writing, before you commit to anything. You approve it, or we adjust it.
At the agreed time, with everything the job needs.
A walk-through before we leave. The job is not closed until you are satisfied.
Send how many bathrooms you have and a photo, and you get the price and an available slot. Work does not start before you approve the number.