We test before we treat
Reading the water first isn't optional to us.

Al Nakheel is a mixed district stretching between Palestine Road and King Abdullah Branch Road, where residents own both modern apartments and standalone villas with pools of different designs and construction types. A pool shared by an apartment building is not serviced like an isolated villa pool, and proximity to Al Nakhil Park and its promenade means plant dust settles on water more readily than in districts further from green space.
Apartment pools here need waterline attention more than villa pools do, because shade from surrounding buildings slows the natural sun chemistry that keeps balance in open air. For the method itself, see our guide to swimming pool cleaning.
Shared apartment pools here suffer from heavy use and irregular maintenance between residents who do not coordinate. Water testing must happen more frequently, because contamination enters from far more users each day than in a single villa household.
Plant dust from the park differs from road dust: lighter, but it floats on the water and clumps quickly at high temperature. Mechanical cleaning alone will not work; chemistry must be balanced too, or the organic matter feeds algae bloom.
Chlorine evaporates more slowly in shadow, so concentration can build higher and cause irritation. Pools here need precise pH and chlorine balance, not the looser balance that sun exposure permits in open villa pools elsewhere.
A mixed district in east Jeddah with modern apartments, villas and public gardens; winds from the parks carry organic debris and moisture that settle more readily on nearby pools.
Water here needs more frequent chemistry testing because of heavy apartment use and plant matter settling from the nearby parks and green spaces.
Walls of shared apartment pools blacken faster from constant use and humidity trapped in enclosed courtyard spaces where air flow is poor.
The floor collects fine organic silt daily, especially during autumn, which becomes heavy and sticky when wet and must be vacuumed before it cakes into the tile.
Skimmer baskets fill rapidly with park dust and fine leaves, and may need clearing morning and evening when wind is high or autumn leaf fall is heavy.
Filter backwashing should happen weekly in Al Nakheel because fine park dust clogs the medium faster than road dust does in more exposed districts.
Chemical balance must be reset after each test because heavy usage and new plant matter change both pH and chlorine levels daily, not weekly.
pH, sanitiser and hardness are read at the start.
Floating leaves and debris come off before we brush.
Algae and the oily waterline film cling to the surfaces.
Silt settles in the deep end and the corners the return jets never reach.
The skimmer and pump baskets are cleared and the filter checked or backwashed.
With the water clean, we balance and dose, then walk the pool with you before leaving.
Reading the water first isn't optional to us.
The company runs a large crew, and we send a team rather than one person.
Pumps, vacuum heads and the test kit come with the team.
If the pump or the plumbing is the real problem, we tell you.
Photographs from real jobs carried out by the crew.












The commitment is simple enough to actually keep: we don't leave until you've seen the result and had your say on it.
Al Nakheel is defined by Al Nakhil Park and its promenade, which locate the district's pools relative to major landmarks. Pools near Palestine Road face heavier dust exposure, while those near the park and promenade need special attention to organic debris and fine plant matter entering the water.
We provide these in Al Nakheel too, and more than one can share a single visit.