The number and size of mattresses
A king bed is not a single child's mattress. We ask how many and what size, because pricing by the room punishes a home with one bed and flatters one with several.
A mattress absorbs before it looks dirty. Sweat, natural body oils, skin cells and dust drop into the foam night after night, so the feel and the smell change before the colour does. Vacuuming does not reach that layer. Steam and wet extraction do.
The smell is the last sign, not the first. If one of these fits, it is time.
Mattresses are where dust mites live in the greatest number, feeding on the skin cells that shed while you sleep. Whoever reacts to them wakes up congested before they connect it to the bed.
A slightly darker, shinier area over the sleeping position is body oil that has soaked into the fabric over time. It is not a shadow, and it does not brush off.
Pull the sheets and the cover on a warm day, and if there is a stale smell rising from the surface, the foam underneath has absorbed it. That layer is not reached by vacuuming.
Sweat, spilled drinks and other liquids dry into the fibres and yellow over time. The longer they sit the longer they take to treat, which is why they are worked early.
Fabric that used to feel smooth turns grittier under the hand as dust and residue build up on top. This is one of the earliest signs, before any colour change.
If you cannot remember, it has been longer than you think. A bed slept in every night earns a clean well before a year is out.
The second list is the one that prevents disputes, it is usually in small print, or not written at all.
Sprung, foam and memory foam do not take the same amount of water, so we identify the build before starting.
Both faces plus the edges and seams are vacuumed before any water goes near them, because steam over dust makes paste.
A sweat mark is not treated like a spilled drink, so each stain is worked on its own before the general wash.
Heat releases what has bonded inside the fabric and knocks back dust mites, and the side panels get it too.
The water and the loosened dirt come straight back out of the filling in the same pass as the steam.
The odour is treated and the room aired before we leave, because filling left soaked is why a smell comes back.
If your case is one of these, we say so at the survey, not after you have paid. For bed bugs in particular we point you to the right treatment even when the job is not ours.
The order here is not a detail. Reverse it and you set the dirt and leave the foam damp, and that is the most common thing we are called to fix after someone else.
A quilted cotton cover, a knitted stretch cover and a synthetic surface do not take the same heat or solution. We test on a hidden edge and watch the result before we start.
Before any water. Steaming a dusty mattress turns the dust and dead skin into a paste that soaks into the foam, and that is exactly what leaves it worse than before.
A sweat stain is worked differently from a spilled drink or a child's accident. Each is treated on its own before the general steam, because the general pass sets whatever is not treated first.
Steam loosens what has bonded inside the fibres and lifts the mites and residue to the surface, worked across the top, the sides and the underside in turn.
The loosened dirt and water are pulled back out in the same pass. A mattress is left slightly damp, never soaked, because saturated foam is the reason a smell returns days after a clean.
We go over the mattress with you before the team leaves. Whatever you point to is redone in the same visit.
We do not publish a fixed figure, because cases genuinely differ. These are the factors we ask about, so you know where your job sits before you call.
A king bed is not a single child's mattress. We ask how many and what size, because pricing by the room punishes a home with one bed and flatters one with several.
A mattress cleaned twice a year is not one left for years with set-in stains. The second may need a second pass, and we say so before we begin.
Old yellowed sweat stains and dried spills need treating on their own before the general steam. That is priced with the rest, not sprung on you after.
A mattress worked top and bottom takes more time than a quick top-only pass. We tell you what the surface needs before we start.
Cleaning the mattresses along with the sofa or a rug in one visit costs less than two trips, because the travel and setup are counted once.
Send a photo of the mattress and the size on WhatsApp, and you get the price and rough duration before you commit to anything.
It is a fair question, and home steamers are easy to buy now. Here is the honest difference, not the sales one.
Testing the solution on a hidden edge is a step we treat as necessary, not optional. A cover that is damaged is not made whole again by a discount.
We send a team, not a single worker. A house full of beds is finished in one visit instead of being split across two days.
The steam and wet-extraction machines come with the team. No waiting because the equipment is at another customer's home.
If what you have is a bed-bug problem rather than a dirty mattress, we say so. A visit that treats the wrong thing costs us more in trust than it earns.
Photographs from real jobs carried out by the crew.












The commitment is simple enough to actually keep: we do not leave before you have seen the result and told us what you think of it.
We look at the job and agree the figure before any work begins, and nothing is added to it afterwards. If the scope changes during the visit we stop and ask you before carrying on.
At the end of the visit we walk the place with you. Anything you point at is redone in the same visit, not booked for another one, and at no extra cost.
We arrive when we said we would. If that becomes impossible you hear it before the appointment rather than after, because waiting without knowing how long is worse than a delay you were told about.
Everything we offer in this category, in a single visit if you need more than one.
The crew and its equipment travel to you, and the price does not change with the district.
Four steps, and none of them commits you to paying before you have seen the price.
WhatsApp or a call. One photo is usually enough.
In writing, before you commit to anything. You approve it, or we adjust it.
At the agreed time, with everything the job needs.
A walk-through before we leave. The job is not closed until you are satisfied.
Send the mattress size and how many, and you get the price and an available slot. Work does not start before you approve the number.