We test before we clean
Testing the material on a hidden spot is a step we treat as necessary, not optional.

Al Hijaz is a mixed district with shops at street level and homes above them, between University of Jeddah Road and Wadi Al Ghawla. The street brings coarser dust than purely residential areas, and new ceramic floors get dirty fast from grit tracked in daily. Cleaning must remove the grit before it scratches.
Carpet in Al Hijaz collects fine grit at a noticeably faster rate than purely residential districts because of ground-floor commercial activity, and new ceramic tile is easily scratched if not thoroughly vacuumed first. For the method itself, see how we approach carpet and rug cleaning.
Al Hijaz has shops open to the street with homes above them. Feet bring in sharp fine grit and coarser dust from outside. Carpet and rugs near the stairs collect more particles than the rest of the flat. Deep vacuuming first removes the grit before washing starts.
Al Hijaz homes have smooth new ceramic tile floors. Fine grit trapped in the carpet scratches them when dragged across during mopping. The carpet must be thoroughly vacuumed and the grit removed before any wet cleaning near the floor.
In mixed-use districts, street dust and moisture get into the carpet from the door and windows continuously. The foundation gets heavier faster than in purely residential areas, and deep washing is needed at shorter intervals.
A recently built residential district in the Taibah sub-municipality area of east Jeddah, bounded by University of Jeddah Road, Wadi Al Ghawla and Asfan Road, with modern apartments and relatively new housing throughout.
Carpet in mixed-use districts contains fine sharp grit that must be completely removed before washing to prevent scratching adjacent tile and hard floors.
Deep dry vacuuming is critical here to pull out the deep particles that enter from the street and shops above.
Stains from oily street dust and dirty grit are treated one by one before full washing to ensure complete removal.
Washing method is set by fibre type and the heavy soiling load; stronger extraction may be needed in mixed-use areas.
Fitted carpet in these flats is washed carefully to prevent water getting under the foundation because of heavy dust accumulation.
Wet extraction and drying must be complete because moisture and fine dust residue may be heavy from the street traffic.
Wool, synthetic and silk-blends do not take the same heat or the same material.
Before any water.
An oil stain is not treated like a juice stain.
Hot water loosens what is bound in the pile and the extractor pulls it straight back out with the water, together, so nothing is left sitting in the base.
The borders and fringe are done by hand, where machines skip and where wear shows first, so the whole rug looks even.
The carpet is left slightly damp, not wet.
Al Hijaz is served by University of Jeddah Road from the east, and Wadi Al Ghawla borders it to the north east. The district is easily reached from either direction along the main service streets.
Testing the material on a hidden spot is a step we treat as necessary, not optional.
The company runs a large workforce, and we send a team rather than one worker.
The deep vacuum and extraction machines are ours and arrive with the team.
If a rug needs repair or re-fringing rather than cleaning, we say so.
Photographs from real jobs carried out by the crew.












The commitment is simple enough to actually keep: we do not leave before you have seen the result and told us what you think.
East Jeddah lies furthest from the sea and closest to the open ground and hills beyond the ring roads, so the air is drier and the dust is coarser and paler than on the coast. It comes in under doors and settles on every flat surface overnight, making sofas, mattresses and curtains the heaviest part of the routine. Floors are mostly ceramic tile in the apartment districts and marble in the villa areas, both scratched by grit that is mopped rather than swept. Roof tank water leaves a grey film of sediment in baths and basins.
We provide these in Al Hijaz too, and more than one can share a single visit.